Support
We're here to help
Stuck on something, spotted a bug, or have an idea? Reach out and a real person will get back to you.
Email us
Get in touch
The fastest way to reach us is email. Tell us what's happening and, if it's a bug, what device you're on.
vasbyt.training@gmail.comWe usually reply within a day or two.
FAQ
Common questions
Is Vasbyt free?
Yes. Vasbyt is free to use for workout logging, progress charts, and the social feed. Professional and Champion memberships unlock unlimited AI features and your personal AI Coach. You never have to pay to track your training.
How do I create an account?
Open Vasbyt in your browser or the iPhone app and start logging right away. After your first workout you'll be prompted to create a free account so your data syncs and backs up.
How do I cancel my membership?
If you subscribed on the web, go to Settings, then Manage subscription to cancel or update payment. If you subscribed in the iPhone app, manage it through your Apple ID subscription settings (Settings app, then your name, then Subscriptions). Either way, you keep access until the end of the period you already paid for.
How do refunds work?
See our refund policy for details. App Store purchases are handled by Apple. If something went wrong, email us and we'll help sort it out.
Can I export or delete my data?
Yes. In Settings you can Download my data as a file, or Delete my account, which permanently erases your data. See our privacy policy for how we handle your information.
Which devices does Vasbyt work on?
Vasbyt runs in any modern web browser and as an app on iPhone. Your account and workouts sync across everywhere you sign in.
I found a bug or have a feature idea
We'd love to hear it. Email vasbyt.training@gmail.com with what you ran into or what you'd like to see, and it goes straight to the person building the app.